Question 1

What is Stockfish Cloud?

Accepted Answer

Stockfish Cloud is a high-performance remote Stockfish engine service. We provide cloud-based Stockfish computing power that you can access through UCI protocol from ChessBase or any UCI-compatible chess software.

Question 2

How does the free trial work?

Accepted Answer

You can apply for a free 0.5-hour trial. Submit your application via the Trial page, and our team will contact you within 24 hours to set up your trial access.

Question 3

What software is compatible?

Accepted Answer

Any chess software that supports the UCI (Universal Chess Interface) protocol. This includes ChessBase, Fritz, Arena, SCID, and many others.

Question 4

How do I connect to the engine?

Accepted Answer

After purchasing a plan, you will receive UCI connection details (host, port, and credentials) via email. Simply add the engine as a UCI engine in your chess software and enter the connection details.

Question 5

What payment methods do you accept?

Accepted Answer

We accept PayPal, Apple Pay, and Google Pay. You can also use your wallet balance if you have been issued credits.

Question 6

Can I cancel my subscription?

Accepted Answer

Yes, you can cancel your subscription at any time from your dashboard. Your access will continue until the end of the current billing period.

Question 7

What happens to my analysis data?

Accepted Answer

Your analysis runs in isolated sandbox environments with complete data isolation. No analysis records are stored remotely — your chess analysis remains absolutely confidential.

Question 8

How do I contact support?

Accepted Answer

You can submit a support ticket from your dashboard, or use the live chat widget on our website. We typically respond within a few hours.

Frequently Asked Questions